Terms of Service
Terms of Service
1. Overview
Welcome to Ceryvi. Throughout these Terms of Service, “we,” “us,” and “our” refer to Ceryvi. These terms govern your use of our website and purchases from our store.
By accessing our website or placing an order, you agree to these terms and the policies referenced here. If you do not agree, please do not use our services or make a purchase.
2. Website Use
You must have the legal capacity to enter into a purchase agreement under applicable law.
You agree to use our website only for lawful purposes. You must not conduct fraudulent transactions, introduce malicious software, attempt unauthorized access, interfere with website operations, or violate the rights of others.
If you create an account, you are responsible for keeping your login information confidential and notifying us of any suspected unauthorized use.
3. Product Information
We aim to provide accurate product descriptions, images, prices, and availability information. Colors and appearance may vary slightly due to screen settings and lighting. These variations do not affect your rights if an item is defective or materially different from its description.
Please review product details, dimensions, materials, and care instructions before placing an order. Product availability may change.
4. Prices and Payment
Prices are displayed in the currency indicated on our website. The total amount payable, including any applicable taxes collected at checkout, will be shown before you submit your order.
You agree to provide accurate billing details and use a payment method you are authorized to use. Payments are subject to verification and authorization by the payment provider.
Price changes apply to future purchases and do not change the price of an accepted order.
5. Orders and Cancellations
Orders are subject to product availability and payment verification. We may decline or cancel an order if an item is unavailable, payment cannot be verified, fraud is reasonably suspected, or a material listing error prevents fulfillment.
If an issue affects your order, we will contact you using the information provided at checkout. We will not substitute an item or charge a higher price without your agreement. If we cancel an order after payment, we will refund the amount paid for the canceled items.
To request a cancellation or change, contact us as soon as possible at danieladeruvo21556@hotmail.com. Changes may not be possible after shipment. This does not affect your rights under our return policy or applicable law.
6. Shipping and Delivery
Available shipping options and any applicable charges will be displayed at checkout. Please refer to our Shipping Policy for shipping terms.
Delivery estimates may vary by destination, carrier availability, holidays, and other circumstances. Estimated delivery dates are not guarantees and do not limit your rights under applicable law.
Please provide a complete and accurate shipping address. If your order is delayed, missing, or arrives damaged, contact us for assistance.
7. Returns and Refunds
Our Return & Refund Policy explains the applicable return window, eligibility requirements, return shipping arrangements, and refund process.
If you receive a damaged, defective, or incorrect item, please contact us so we can help resolve the issue.
Nothing in these terms or our policies limits any mandatory rights you have concerning defective, misdescribed, or undelivered goods.
8. Intellectual Property
Website content, including text, photographs, graphics, logos, and designs, belongs to Ceryvi or the respective rights holders and is protected by applicable intellectual property laws.
You may use this content for personal shopping purposes. Commercial reproduction, distribution, modification, or exploitation requires permission from the relevant rights holder, except where permitted by law.
9. Reviews and Other Submissions
Reviews and feedback must reflect your honest experience. You must not submit content that is unlawful, misleading, abusive, or infringes another person’s rights.
You retain ownership of your submissions. By submitting content for public display, you give us permission to display and reproduce it in connection with our store.
We may remove content that violates these terms. We will not alter reviews to misrepresent the reviewer’s opinion.
10. Privacy and Third-Party Services
Our store is hosted on Shopify. Shopify and other service providers may process personal information to operate the store, process payments, fulfill orders, and provide related services. This may involve processing information in other countries.
Please review our Privacy Policy and Shopify’s Consumer Privacy Policy for information about personal data processing. Available Shopify privacy choices can be explored through Shopify’s Privacy Portal.
Links to third-party websites may be provided for convenience. Those websites operate under their own terms and privacy practices.
11. Website Availability
We aim to keep our website accurate, secure, and accessible. However, uninterrupted or error-free operation cannot be guaranteed. Access may be temporarily interrupted for maintenance, updates, technical issues, or security reasons.
We may correct website errors and update information. Corrections will not remove your rights relating to an accepted order.
12. Responsibility and Consumer Rights
You are responsible for using products according to their instructions and intended purpose.
To the extent permitted by law, we are not responsible for losses caused by unlawful website use or misuse of products. This does not exclude responsibility for product defects, inaccurate instructions, or our own acts or omissions where liability applies.
Nothing in these terms excludes or limits liability for fraud, injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.
13. Suspension of Access
We may restrict website or account access where reasonably necessary to address fraud, security threats, unlawful activity, or a material breach of these terms.
Any restriction will not remove your rights concerning existing purchases, refunds, or other obligations we owe you.
14. Changes to These Terms
We may update these terms to reflect changes to our services or applicable requirements. Updated terms will be published on this page and apply prospectively.
Changes will not reduce your rights under orders already accepted. Where required by law, we will provide notice of material changes.
15. Applicable Law and Disputes
These terms are subject to applicable law, including mandatory consumer protection rules. They do not restrict any rights, remedies, or access to courts that cannot legally be waived.
If you have a concern, please contact us so we can work toward a resolution. Doing so does not prevent you from pursuing other remedies available under applicable law.
If a provision is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
16. Contact Us
For questions about these Terms of Service or your order, please contact:
Ceryvi
Email: danieladeruvo21556@hotmail.com